The Customer Care Representative is responsible for handling inbound phone inquiries. It represents the organization in a personable and professional manner when assisting client’s customers with their service inquiries.
Responsibilities include:
Handle inbound calls and email service inquiries on queries such as:
o Process & status of Estimate or Supplement
o Payment Status – Rental, Tow & Property Damage
o Payment issuance
o Analyze Payments – Void and Reissue requests
o Status of Estimates, send copy, advise assignment submission instructions
o Status on deductible
o Status on Rental
o Advise status on Total Loss
o Collaborate with other operation departments to complete customer requests as needed to provide a first call resolution and positive customer experience.
o Consistently meet and exceed goals relating to quality, productivity and net promoter score metrics
o Work in a fast pace, structured environment
Salary: $33,000 - $36,000 per year
#LI-SS3
...We are seeking an Assistant Executive Banquet Chef for New Yorks most awarded four-season resort destination. The Director of Banquets will be responsible for providing leadership, training, support, and actively managing all levels of the banquet staff within the casino...
...We are looking for Azure DevOps Engineer for our Boston Facility for more details please find the below JD. If you are interested please revert me back with your updated resume. Position: Azure DevOps Engineer Location: Boston MA/ San Diego CA/ Dallas TX Day 1 on...
...S&K Building Services is expanding our team across the nation and looking for a Window Cleaning Technician! As a Technician, youll be an integral part of our team, supporting our client base from the ground level. Beyond that, if youre looking for advancement opportunities...
...to their families. Role Description This is a full-time remote or hybrid role for a Research Analyst with preference for... ...that advance Project Recovers mission. Other: Night and weekend availability required when mission demands arise. Contribute...
...Marketing Events Manager Location: Dallas, TX (Hybrid 4 days in-office, 1 day remote) ABOUT WEATHERMATIC Weathermatic is leading the green industry through innovative irrigation technology and a mission-driven focus on water conservation. From SmartLink automation...