Wine Club & Guest Experience Manager – Full Time
Rancho Capistrano Winery | San Juan Capistrano, CA
Rancho Capistrano Winery, Orange County’s largest winery and Southern California’s Best Winery, is seeking a full-time Wine Club Manager to lead and grow our thriving wine club community. This is a dynamic role for a hospitality professional with a passion for wine, exceptional customer service, and strategic thinking.
Key Responsibilities:
• Oversee all aspects of the Rancho Capistrano Winery Wine Club program, including member acquisition, retention, and engagement
• Serve as the primary point of contact for wine club members, providing exceptional service, timely communication, and personalized experiences
• Manage and coordinate monthly wine club releases, including logistics, inventory coordination, packaging, and pickup scheduling
• Plan and execute member-exclusive events and tastings that drive loyalty and brand connection
• Track membership data and sales performance; analyze trends and identify growth opportunities
• Collaborate with marketing and operations teams on promotional campaigns, digital outreach, and in-store signage
• Maintain accurate member records, payment processing, and compliance with alcohol regulations through VinesOS
• Lead wine tastings, educate staff on wine club offerings, and serve as a brand ambassador at all RCW locations
Qualifications:
• 2+ years of experience in wine sales, wine club management, or hospitality operations
• Strong knowledge of wine and food pairings
• Proven ability to build relationships and deliver high-touch customer experiences
• Organized, detail-oriented, and capable of managing multiple projects and deadlines
• Comfortable with POS and CRM systems; proficiency in Microsoft Office, Canva
• Availability to work evenings, weekends, and during wine club release periods and events
What We Offer:
• Competitive salary - $75k/yr with bonus potential
• Staff discounts and wine perks
• Opportunities for growth within a dynamic and passionate team
• A beautiful work environment surrounded by great food, wine, and people
⸻
To apply, please submit your resume to sylvia@ranchocapwinery.com.
...team leads to senior leaders. Youll report to our Director of Culture & Leadership and play a key role in our succession planning, coaching, and cultural engagement strategies. This role is a mix of strategic program design , hands-on coaching , and culture...
...successwe empower them to reach their full potential. As a Field Consultant , youll be a key player in supporting franchisees to excel,... ...standards. - Build Relationships : Regularly visit franchise centers to evaluate operational, instructional, and brand standards...
...The Crane Service Technician is a front-line employee with direct customer contact and is a valued, essential part of the companys success; in addition to technical... ...insurance, and disability insurance.~ Free Virtual Doctor Visits:Take advantage of our Teledoc...
...Project Manager Federal Construction Projects Full-Time | On-site (with some flexibility) About the Company: Our client is a well-established general contractor with a strong reputation for delivering high-quality federal, commercial, and institutional construction...
...Job Title: Entry-Level IT Contracts Manager Location: Austin, Texas (On-site) Job Type: Contract (6 months) Pay Rate: $19-21 / hr Job Description: Insight Global is seeking a detail-oriented and organized Contracts Manager to assist with the filing and scanning...