Senior eCommerce Business Analyst - 85206 Job at Swoon, Radnor, PA

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  • Swoon
  • Radnor, PA

Job Description

I'm working with Airgas, a leading U.S. supplier of industrial, medical and specialty gases, and safety products looking to add a Senior eCommerce Search Analyst to their team!

Location: Hybrid in Radnor, PA

Salary: $70,000-85,000/yr

About this role:

  • Analyze eCommerce search customer journey to identify patterns, trends, and areas for improvement
  • Monitor and report on key search metrics, including but not limited to search volume, click-through rates, no search results, conversion rates, bounce rates, average time spent on each search, percentage of searches that result in a purchase, average order value, customer retention rate, shopping cart abandonment rate, and customer lifetime value
  • Collaborate with cross-functional teams, such as customer analytics, digital merchandising and IT.
  • Conduct A/B testing and experiments to evaluate the effectiveness of search optimizations.
  • Stay up-to-date with industry best practices and emerging trends in eCommerce search.

Experience:

  • Bachelor's degree in Data Science, Statistics, or a related field
  • 3-4 years of experience in eCommerce and online business analytics
  • Proficient in Microsoft Excel, SQL, Python, Pandas, Matplotlib, NumPy, Javascript and HTML
  • Experience with various data collection methods, data cleansing, and data wrangling
  • Knowledge of eCommerce platforms and search technologies is a plus

Interested? Apply now!

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