Patient Advocate (Spanish/English) Job at Vaco by Highspring, Orlando, FL

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  • Vaco by Highspring
  • Orlando, FL

Job Description

Care Advocates - Let Vaco advocate for you and give you the edge you need! Our recruiters have direct relationships with hiring managers and will work to connect your experience to the right opportunity. We have an immediate opening for Care Advocates in the Orlando area. Don't be just another resume-let us showcase your strengths while preparing you for the interview.

Our recruiters will provide you with valuable insights about market trends, compensation expectations, and growth opportunities. If you are a compassionate, organized, and community-driven professional ready to make a difference in healthcare, apply today!

Care Advocate Responsibilities:

  • Build strong, trusting relationships with Medicare members based on empathy, respect, and patience.

  • Engage with members via inbound and outbound communication-calls, video, texts, and email.

  • Help members overcome barriers by connecting them to community-based resources (food, housing, transportation, etc.).

  • Support members with scheduling healthcare appointments and accessing care.

  • Empower members to become self-advocates in managing their health and wellness.

  • Collaborate with a fast-paced, startup-minded care team to improve systems and processes based on real-time feedback.

  • Participate in a rotating schedule including evenings and holidays for urgent or crisis-level situations.

  • Role is 90% virtual with 2-3 in-person community visits per month.

Job Tags

Immediate start, Afternoon shift,

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