Job Description

Our client, located in Phoenix, AZ is looking for a NOC Manager/Lead on a Contract basis

Please note:

• Must be local or willing to relocate to Phoenix, AZ market within 2 weeks of offer.
• This role is Onsite 4 days per week and one day remote
• This is a Contract role (Not open for Corp to Corp/Subvendors)

Overview

• We are seeking an accomplished NOC Lead / Manager to lead and scale our Network Operations Center (NOC), overseeing a 1300+ store retail network, corporate and regional office infrastructure, data centers, and cloud environments.
• 4-5 contractors in the US – 5-6 offshore – total of 12 - this role will lead that team.
• This strategic role ensures operational excellence, security, and reliability across all network domains from physical connectivity to cloud-based infrastructure while providing real-time visibility and actionable insights to executive leadership.

Required

• 10+ years of experience in enterprise network operations, including 5+ years in a senior leadership or manager-level capacity.
• Experience leading/managing onshore and offshore network teams
• Proven success managing large-scale, distributed retail or multi-location network environments.
• Expertise in Cisco technologies , routing, switching, wireless, and firewall administration .
• Strong working knowledge of ServiceNow, network monitoring tools (e.g., SolarWinds, Splunk, ThousandEyes, etc. ), and hybrid cloud connectivity.
• Excellent leadership, analytical, and communication skills with a data-driven approach to decision-making.
• Bachelor’s degree in Information Technology, Computer Science, or a related field.

Preferred

• Cisco CCNP or CCIE certification strongly preferred.
• Additional certifications such as Fortinet NSE, AWS/Azure Networking Specialty, or ITIL Foundation.
• Experience managing both physical and virtual data center environments.

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