Insight Global is seeking an Insurance Processing Specialist with multiple years of data entry experience to join our client's team in Snellville, GA. Our client is a regional insurance agency specializing in insurance and lending services for financial institutions. For 50 years, our client has delivered innovative risk management solutions with exceptional customer service. The Insurance Processing Specialist inputs insurance information into multiple databases based on the types of coverage. Additionally, the Insurance Processing Specialist provides exceptional customer service to customers, clients, and agents. This is an entry-level position with opportunities for performance and knowledge-based growth. The ideal candidate will be resourceful, flexible, and able to maintain quality performance in a friendly and fast-paced office environment.
The essential functions of the Insurance Processing Specialist are:
•Verify and key vehicle and homeowner’s insurance documents accurately and efficiently
•After becoming skilled updating insurance information, answer inbound calls and make outbound calls regarding insurance coverage with customers, clients, and agents
•Follow up and resolve customer problems or issues
•Open and sort insurance documents
•Review insurance documents for internal compliance requirements
•Communicate information in a clear, concise, and professional manner
•Learn and retain information quickly and accurately
•Meet goals and assigned workload expectations for productivity
This is a direct hire position with a salary range of $19-$21/hr depending upon qualifications and experience.
REQUIRED SKILLS AND EXPERIENCE
•High school diploma or equivalent
•Data entry and keyboarding knowledge required
•One year of related office-based experience
•Can demonstrate basic skills within Microsoft Windows
NICE TO HAVE SKILLS AND EXPERIENCE
•Automobile and/or homeowner’s insurance experience
•Credit union, banking, or financial services experience
•Customer service experience
•Bilingual English/Spanish is a plus
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