Role : Flex PLM – Retail
Orlando, Florida – onsite
Summary: This role is responsible for providing expert knowledge and guidance on retail operations, processes, and best practices on PTC’s FlexPLM platform to ensuring efficient and effective performance.
Technical Skills:
Proficiency in PTC’s FlexPLM software & data analysis tools.
Soft Skills:
· Analytical Skills: Ability to analyze data and identify trends.
· Problem-Solving Skills: Ability to identify and resolve operational issues.
· Communication Skills: Excellent written and verbal communication skills.
· Interpersonal Skills: Ability to build relationships and collaborate effectively with others.
· Leadership Skills: Ability to mentor and train others.
· Training Skills: Ability to develop and deliver effective training programs.
Responsibilities
· Operational Expertise:
· Process Improvement: Identify and implement process improvements to enhance efficiency and effectiveness in areas like Retail NPD process, E2E PLM processes .
· Best Practice Implementation: Translate industry best practices into actionable strategies for FlexPLM Implementation .
· Training & Mentoring: Develop and deliver training programs to client business users on best practices and PLM processes.
· Problem Solving: Identify and resolve operational issues, ensuring seamless store operations.
· Data Analysis & Reporting:
· Performance Monitoring: Track and analyze key performance indicators (KPIs) to identify areas for improvement.
· Reporting: Prepare and present reports on FlexPLM platform.
· Collaboration & Communication:
· Stakeholder Engagement: Collaborate with cross-functional teams (e.g., NPD team, supply chain) to achieve business objectives.
· Knowledge Sharing: Act as a Retail subject matter expert, sharing knowledge and insights on industry best practices on PTC’s FlexPLM platform .
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