Data Analyst Job at Insight Global, Sunnyvale, CA

enJwWVhQb2s2Y2JETTdQWGo4cnNxUzdoR0E9PQ==
  • Insight Global
  • Sunnyvale, CA

Job Description

Insight Global is looking for a Data Analyst to join the Marketplace Payments and Financial Operations team of one of our largest clients. You will contribute to achieve operational excellence while improving Payment experience, build performance measurements, automate, and help scale the Marketplace business. This role is hybrid in Sunnyvale, CA.

Responsibilities:

  1. Define and proactively monitor financial, operational and Payment’s ‘Health Metrics’ to drive operational excellence, improve seller experience and help reduce payment friction.
  2. Identify opportunities for simplification and automation. Work directly with product, operations, and other business partners on key processes to create efficiency, reduce errors/escalations and help marketplace seller payments scale.
  3. Manage the Incidents and Escalations, identifying the gaps, seller impact outlining the protocols, SLAs, and communicating to leadership.

Qualifications:

  • 4+ years of e-commerce industry working experience preferred with an understanding of operational and performance based KPIs.
  • Marketplace Payment Operations and Seller experience
  • 2+ years of industry experience preferably in Payments, Financial Services, or similar space is optional
  • Proficient in programming languages (Python or R), and solid knowledge of SQL and relational databases (Hive, Big Query)
  • 2+ years of experience in building Reports/Dashboards
  • Strong business communication skills, both written and verbal; with ability to communicate / present to internal teams, also ability to express complex technical topics clearly & easily.

Job Tags

Work experience placement,

Similar Jobs

Dentistry of South Florida

Dental Insurance Coordinator Job at Dentistry of South Florida

 ...We are a fast-paced, patient-focused dental practice seeking a Dental Insurance Coordinator who can hit the ground running. If youre detail-oriented, organized, and thrive in a collaborative team environmentwe want to hear from you! Key Responsibilities: Verify... 

Firefighters First Credit Union

Bank Manager Job at Firefighters First Credit Union

 ...members with training, tools, and resources to successfully perform their jobs. Holding teams accountable for meeting all service level agreements, ensuring the teams work is accurate/efficient, and providing coaching, feedback, or training as needed. Providing... 

Roof Resources, Inc.

Technical Roofing Professional Job at Roof Resources, Inc.

 ...position is semi-remote in that you must live within 3 hours of the Greater Nashville Area. When not in the field the position is work from home. Responsibilities Develop detailed design plans and specifications for non-residential roofing projects using a... 

Insight Global

Clinical Specialist Job at Insight Global

 ...Represent Company Procedures during surgeries Provide hands-on and remote clinical support to customers Basic VR video creation and...  ...Degree in BioMed/ Biology/ related field Knowledge of medical terminology, specifically related to neurosurgery Excellent... 

RPS Benefits By Design, Inc.

Benefits Consultant Job at RPS Benefits By Design, Inc.

 ...and timely responses to client issues Conduct open enrollment meetings for clients to educate employees on benefits plans Support the implementation or transition of new or existing lines of coverage by assisting with account setup, collecting necessary documentation...