Job Description

Job Title: Conveyor Application Specialist

Job Summary/Overview

The Applications Specialist is responsible for performing complete customer requests from receipt of quote inquiries through final proposals. This includes understanding a scope of work, project clarifications and providing structured, detailed estimates. This role also provides technical customer support.

Essential Duties and Responsibilities

• Conceptualize, create, and price standard Level 1 ETO (Engineered-to-Order) solutions and proposals, and as needed, create, and edit CAD (Computer-Aided Design) drawings.
• Communicate with customers to gather information about their needs and preferences regarding design solutions.
• Provide customers and distributors with application assistance and guidance, through email and phone communication. This may include pre-sale recommendations, as well as occasional aftermarket consulting.
• Provide engineering with detailed scope of work once approved by the customer.
• Archive finished proposals for future reference.
• Evaluate customer queue to determine urgency of incoming customer requests.
• May work with production technicians to observe and test products.
• Perform other related duties as assigned.

Knowledge, Skills, Competencies, and Abilities

• Knowledgeable on reading and interpreting engineering drawings.
• Knowledge with ERP (Enterprise Resource Planning) and CRM (Customer Relationship Management) systems, preferably in SolidWorks, Salesforce, AutoCAD, M2K, and Microsoft Office.
• Ability to think abstractly to deal with ambiguous/undefined problems.
• Strong organizational skills with attention to detail.
• A team player with excellent written and verbal communication skills.
• Preferably an understanding of the manufacturing process involving metal fabrication, welding, machining processes and costing.
• Preferably a knowledge of automation and/or conveyance.

Required Qualifications

• Bachelor's Degree desired
• 2+ years of successful estimating
• Basic Mechanical Understanding

About Columbus McKinnon:

Columbus McKinnon is a leading worldwide designer, manufacturer and marketer of intelligent motion solutions that move the world forward and improve lives by efficiently and ergonomically moving, lifting, positioning and securing materials. Key products include hoists, crane components, precision conveyor systems, rigging tools, light rail workstations and digital power and motion control systems. We are focused on commercial and industrial applications that require the safety and quality provided by our superior design and engineering know-how. Columbus McKinnon is a publicly traded company that has been in business for almost 150 years – proud of our heritage, where we come from, and where we’re going. As Columbus McKinnon grows globally, so does our need for driven and inspired employees. Join our winning team.

Columbus McKinnon Corporation promotes a diverse and inclusive workforce and is an Equal Opportunity Employer that does not discriminate against employees or applicants for employment on the basis of race, color, national origin, ancestry, age, religion, sex, gender, gender identity, gender expression, sexual orientation, physical or mental disability, medical condition, genetic information, military or veteran status, marital status, or any other Federal or State legally-protected classes. We also value the safety of all associates and work hard to maintain a Drug Free Workplace.

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